Current Code Number:
Estimated date of issue?
Name / Owner associated with code.
Phone number programmed into access system - Must be a local San Antonio Landline or cellular number:
Does the keypad display a message when the code is entered?
Community Name:
The Gate Department team will research the code issue, reprogram the system and send you an e-mail upon completion.
Access/PIN Code Trouble Ticket Form:
Are you having trouble with your existing access code?
Please complete the access code trouble ticket form. The gate department will research the issue and verify the code is in the system.
If you were given the code by the previous homeowner, you will need to be issued a new code. Please allow 48 hours for the system to refresh.
Your Contact Information: (required to process)
